Once installed we suggest restarting your computer normally gets rid of any glitches you may experience or issues connecting radios.The software may require a few additional windows programs to update before installation, no additional cost just follow instructions and your computer may restart several times.Download via the link provided when purchased.Installation of Kenwood Customer Programming Software This software is designed to be used on the following radios: ***This product is excluded from our Money Back Guarantee*** Please note No Refunds are offered on this product as it is downloadable at point of sale. This is the software required to program the Kenwood TK2170 and TK3170 Radios
